Support

Support Forum

Support is available via our NNTP suppport newsgroup: news://support.dwfaq.com/support

If you have trouble getting the above link to work, please see below for Outlook Express Newsreader Setup instructions. There are a variety of newsreaders available if you are unable to use the link above or the instructions below.

Outlook Express Newsreader Setup

  1. Launch Outlook Express.

    Windows Users: If you haven't installed Outlook Express yet, you can download it from the Internet Explorer Downloads page. (Internet Explorer 5.5 or later includes Outlook Express.)

    Macintosh Users: You have two options; download Outlook Express 5.0.6 for Mac OS 8.1 to 9.x or download and install Outlook 2001 which includes Outlook Express and works on Mac OS 8.6 to Mac OS X 10.2.x.
  2. Choose Tools» Accounts.
  3. In the Internet Account dialog, click the Add button, and then choose News.
  4. In the Internet Connection Wizard that appears, type your full name in the Display name field, and then click Next.

    Note

    Please be sure to use your full name so that we can assist you better. If you use an alias, you may be asked to identify yourself before recieving support.

  5. Type your E-mail address in the E-mail address field, and then click Next.
  6. Type support.dwfaq.com/support in the News (NNTP) Server field.

    Note

    You may leave the checkbox empty.

  7. Click Next. Click Finish.
  8. You will return to the Internet Connection Wizard where you may now click Close.
  9. You will be asked, "Would you like to download newsgroups from the news server you added?" Click Yes.
  10. In the Newsgroup Subscriptions dialog box, click the newsgroup in the Accounts section on the left. (support.dwfaq.com).
  11. The All tab should be selected, where you'll see a list of DWfaq newsgroups. Click on support and then click Subscribe.
  12. Clik OK and you're all set. You may now proceed to the newsgroup by expanding the support.dwfaq.com listing (on the left of the Outlook Express window just below your Local Folders) and click on support.

Email

Please send support inquiries to support@dwfaq.com or visit http://www.dwfaq.com/help/contactus.asp.